Frequently Asked Questions
- Kiosk and Vending Machines
- OEM Design Applications
- Point of Sale (POS) Systems
- Embedded Systems
- Smart Grid
- Connected Health
- Remote Video
- Remote Access
- Digital Signs
Connected IO offers custom design and integration services. Please contact Connected IO's sales team at (669) 221-6100, option 1 or via email at email@example.com.
Click on Support tab, and select Software option from the drop-down menu. Valid username and password combination is required to access the software.
Machine Connect devices require external antennas to operate properly. For applications with low bandwidth requirements, in areas with solid 4G coverage one antenna (primary) is sufficient. For all other applications, two antennas (primary and secondary) are required.
To connect Machine Connect to 4G network
AT%CMATT=1 // attach to the eNodeB and register on the network
AT%DPDNACT=1 // enable the data-plane
To disconnect Machine Connect from 4G network
AT%DPDNACT=0 // disable the data-plane
If AT%DPDNACT=1 command results in ERROR, it most likely indicates problems with SIM card activation. Please call your Verizon account manager to fix activation issues.
Machine Connect devices support IP pass-through mode by default. IP addresses are assigned to the host device rather than Machine Connect.
Dynamic IP (VZWINTERNET)
With dynamic IP addresses incoming connections into the host system behind Machine Connect are blocked.
Static IP (VZWSTATIC)
With static IP addresses inbound connections into the host system behind Machine Connect are allowed. Any application that requires remote access to the host device needs to use Static IP addresses.
M2M static SIM is EAAA.NP.GW2.VZWENTP
Machine Connect devices are certified for Verizon Private Network connectivity
The Machine Connect LT1001 can auto-connect to the Verizon network by simply executing this AT command from the Connection Manager Console.
1. Plug the LT1001 to the Rasberri PI board, (make sure to first power on the device to allow initialization of the device prior to Rasberri Connection.) It will show up as eth(x) $ifconfig -a 2. Add the following lines in the file etc/network/interfaces Remember to replace (x) with your value. allow-hotplug eth(x) iface eth3 inet dhcp Then, Reboot the device
1. Plug the LT1001 to the Rasberri PI board, (make sure to first power on the device to allow initialization of the device prior to Rasberri Connection.) It will show up as eth(x)
2. Add the following lines in the file etc/network/interfaces Remember to replace (x) with your value.
iface eth3 inet dhcp
Then, Reboot the device
How to manually set APN for Verizon's Network For LT1000
Note: You must do this from a Windows PC or Laptop using Windows 7 or Above. Ask your Verizon Rep for your APN and Credentials
Download Required Software
Visit www.connectedio.com and sign into your online account. If you do not have an account, signup on the website then log in.
Click on “Support” tab and select “Software” from the drop down menu.
Locate Windows Connection Manger Software under LT1000 Select the appropriate bit 64 or 32 operating system.
Download the file to your Windows PC.
Download Windows Device Drivers
Open and Install Windows Device Drivers by opening the zip file and clicking on the
7 Open the “Installer” Folder
8 Click on the Executable File (.exe)
Install Skylight Connection Manager by clicking the .msi file previously downloaded.
Once you have install these files,
Connect the LT1000 to the power supply, wait 10 seconds, then connect the USB to the Laptop
Drivers will automatically install.
Once finished installing drivers, Open the Skylight Connection Manager
Allow the device to connect to Verizon's Network.
Changing the APN
In order to Change the APN you must obtain this information from your Verizon Representative:
Once you have obtained this information:
Click on the menu box on the Skylight Connection Manager
Select Profiles and Select a profile
Click on the APN box and enter APN
Click on Username and enter your assigned username
Click on Password and enter your assigned password
Unlike previous versions of the Windows operating system, Windows 8 imposes strict limitations on driver signing. Because of this, unsigned drivers require extra steps for installation.
What to do:
|1.Hold down the Windows key on your keyboard and press the letter C to open the Charm menu, then click the gear icon (Settings).|
|2.Click More PC Settings.|
|4.Under Advanced Startup, click Restart Now.
NOTE: In Windows 8.1, the Restart Now button has moved to PC Setting -> Update & Recovery -> Recovery.
|5.After restarting, click Troubleshoot.|
|6.Click Advanced Options.|
|7.Click Windows Startup Settings.|
|9.After restarting your computer a second time, choose Disable driver signature enforcement from the list by typing the number 7 on your keyboard..|
Machine Connect LT1000 Dual Band modem is compatible with the following Operating Systems:
- Windows 7, Vista
- Windows CE
Machine Connect LT1001 4G LTE modem is compatible with the following Operating Systems:
- Windows 7
In order to activate Machine Connect LT1001 products you need to contact Verizon B2B sales representative. If you are not currently working with a B2B sales representative please contact Connected IO at 669-221-6100 or via email at firstname.lastname@example.org.
Connected IO wants you to love the devices and accessories that you buy from our store. If you aren’t happy with something you bought, you can return an item within 15 calendar days after the day you received it. We’ll send a full refund (minus your original shipping & handling charges) within 14 business days after Connected IO receives the device.
Connected IO doesn’t do exchanges.
Machine Connect devices connect to host devices using USB cable.
Operating temperature range for Machine Connect devices is -25 to +60 degrees Celsius.
Machine Connect devices are compatible with Verizon Wireless LTE Network.
- Under Windows platform LT100X devices are configured using Connection Manager application.
- Under Linux and Android platforms LT100X devices are configured using AT commands or scripts automating AT command sequences.